LEGAL / PRIVACY
Privacy Policy
1. Scope
This Privacy Policy explains how MARCIAS MELORA LLC (“Marcias Melora,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our website, submit a marketing brief, communicate with us by phone or email, or engage us for digital marketing services.
It applies to this website and to information we receive in connection with social media marketing, SEO, online advertising, content marketing, email marketing, website support, strategy, and analytics work. It does not control third-party platforms (ad networks, social networks, email service providers, analytics tools) that you or we may use under separate terms.
2. Information we collect
Information you provide. When you submit our brief form or contact us, we may collect your name, email address, phone number, business or project name, priority service lanes, and the message you write.
- Client materials: brand guidelines, login credentials you choose to share, content drafts, ad account access, analytics exports, and campaign notes.
- Business records: proposals, statements of work, invoices, payment status, and correspondence about an engagement.
- Technical data: IP address, browser type, device type, pages visited, referrer, and timestamps recorded by our hosting provider and server logs.
We do not intentionally collect sensitive personal information (such as government ID numbers or precise health data) through this website. Please do not include passwords or payment card numbers in the brief form.
3. How we use information
We use personal information to:
- Respond to briefs and evaluate whether an engagement is a fit
- Provide scoped digital marketing services you request
- Communicate about deliverables, schedules, access needs, and invoices
- Improve website reliability, security, and clarity
- Comply with legal obligations and enforce our Terms of Service
We do not sell personal information. We do not use contact-form data to build marketing lists for unrelated third parties.
4. Client materials and confidentiality
Materials you share for campaign work (brand assets, customer lists, account access, unpublished content) are treated as confidential business information. We use them only to perform the agreed services, unless you give written permission for another use, or disclosure is required by law.
You remain responsible for ensuring you have the right to share customer lists, creative assets, and account access with us. When an engagement ends, we will delete or return credentials according to the statement of work, subject to ordinary backup retention and legal record-keeping.
5. How information is shared
We may share information with:
- Service providers who help us operate the website or deliver services (hosting, email delivery, accounting), under obligations to protect the data
- Platforms you authorize such as ad networks, social platforms, analytics tools, or ESPs when access is required to perform the work
- Professional advisors (legal, accounting) when needed
- Authorities when required by law, court order, or to protect rights, safety, or security
If we are involved in a merger, acquisition, or asset sale, personal information may transfer as part of that transaction, subject to this policy’s protections where applicable.
6. Cookies and similar technologies
Our website may use essential cookies or similar technologies required for security, form abuse prevention, and basic site function. We may also use limited analytics. Details are described in our Cookie Notice. You can control cookies through your browser settings; blocking essential cookies may affect form submission.
7. Retention and security
We retain personal information only as long as needed for the purposes described above, including the duration of an engagement plus a reasonable period for invoices, tax records, dispute resolution, and legal compliance. Website server logs are typically retained for a shorter operational window set by our host.
We use reasonable administrative and technical safeguards appropriate to a small remote marketing studio. No method of transmission or storage is completely secure; please use strong unique passwords for any accounts you grant us access to, and revoke access when work ends.
8. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information, or to object to certain processing. To exercise a privacy request, email us at the contact address below. We may need to verify your identity before responding.
You may unsubscribe from optional marketing emails we send (if any) using the link in those messages. Transactional messages about an active engagement are not marketing and may continue while work is underway.
9. Children’s privacy
Our services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child provided information to us, contact us and we will take appropriate steps to delete it.
10. International visitors
We are a United States company based in Missouri. If you contact us from outside the United States, your information may be processed in the U.S. and other locations where our providers operate. By using the site or submitting a brief, you understand that information may be transferred to jurisdictions with different data-protection rules than your own.
11. Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top will change when we do. Continued use of the website after an update constitutes notice of the revised policy for website visitors. Material changes that affect active client contracts will be communicated as required by those agreements.
12. Contact
Privacy questions and requests:
MARCIAS MELORA LLC
2016 S Stewart Ave, Springfield, MO 65804-2523, United States
Email: getintouch@marciasmelora.com
Phone: +1 (816) 451-0267