LEGAL / TERMS
Terms of Service
1. Agreement
These Terms of Service (“Terms”) govern your use of the Marcias Melora website and, together with any statement of work, proposal, or order confirmation we issue, govern engagements for digital marketing services provided by MARCIAS MELORA LLC (“Marcias Melora,” “we,” “us,” or “our”).
By using this website or purchasing services, you agree to these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind that company.
2. Services
We provide remote digital marketing services including, without limitation, social media marketing, SEO, online advertising management, content marketing, email marketing, website content support, digital marketing strategy, and analytics reporting. Specific scope, deliverables, fees, timelines, and exclusions are defined in a written statement of work or proposal for each engagement.
Starting prices published on the website describe entry scopes only. They are not a guarantee of results, rankings, revenue, leads, or return on ad spend. Ad spend, media buys, software licenses, and third-party fees are separate unless expressly included in writing.
3. Client responsibilities
You agree to:
- Provide accurate information about your business, offers, and compliance constraints
- Grant timely access to accounts, assets, and stakeholders needed for the work
- Ensure you have rights to all materials, customer data, and trademarks you supply
- Review drafts and provide consolidated feedback within agreed windows
- Comply with platform policies (Google, Meta, email providers, and others) and applicable advertising, privacy, and consumer laws
Delays in access or feedback may extend timelines. We are not responsible for platform policy enforcement, account suspensions, or algorithm changes outside our control.
4. Fees and payment
Fees are as stated in the applicable proposal or invoice. Unless otherwise agreed, retainers are billed in advance for each period, and project fees may require a deposit before work begins. Late payments may pause work. You remain responsible for ad spend charged by platforms to your accounts.
Refund and cancellation terms are described in our Refund & Cancellation Policy.
5. Intellectual property
Our pre-existing materials. Frameworks, templates, processes, and tools we bring to an engagement remain our intellectual property. You receive a license to use deliverables created specifically for you as described in the statement of work.
Client materials. You retain ownership of materials you provide. You grant us a limited license to use them solely to perform the services.
Transfer of final work product. Unless otherwise agreed, final approved deliverables for which invoices have been paid in full are licensed or assigned to you for use in your marketing. Concepts, unused drafts, and internal working files that were not approved or paid for remain ours.
6. Confidentiality
Each party agrees to keep the other’s non-public business information confidential and use it only for the engagement, except information that is public, independently developed, or required to be disclosed by law.
7. No guarantees
Digital marketing involves variables we cannot control, including platform algorithms, competitor activity, seasonality, creative performance, and your offer quality. We do not guarantee search rankings, click-through rates, conversion rates, revenue, or any specific business outcome. Reports describe observed performance; they are not warranties.
8. Disclaimers
THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARCIAS MELORA LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE WEBSITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO AN ENGAGEMENT WILL NOT EXCEED THE FEES YOU PAID TO US FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS BEFORE THE EVENT. THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW.
10. Indemnification
You agree to indemnify and hold harmless Marcias Melora from claims arising out of your products or services, your advertising claims, customer data you provide, materials you supply that infringe third-party rights, or your violation of these Terms or applicable law, except to the extent caused by our willful misconduct.
11. Website use
You may not misuse the website, attempt unauthorized access, scrape content at scale, introduce malware, or use the site to send spam. We may suspend access that threatens security or integrity.
12. Termination
Either party may terminate an engagement as described in the statement of work or our Refund & Cancellation Policy. We may suspend or end services for non-payment, unlawful requests, or material breach. Provisions that by nature should survive (IP, confidentiality, liability limits, governing law) survive termination.
13. Governing law
These Terms are governed by the laws of the State of Missouri, United States, without regard to conflict-of-law rules. Exclusive venue for disputes not resolved informally lies in the state or federal courts located in Missouri, unless mandatory consumer law requires otherwise.
14. Changes
We may update these Terms by posting a revised version with a new effective date. Continued use of the website after changes constitutes acceptance for website visitors. Active client contracts are governed by the version referenced in those contracts unless both parties agree otherwise.
15. Contact
MARCIAS MELORA LLC
2016 S Stewart Ave, Springfield, MO 65804-2523, United States
Email: getintouch@marciasmelora.com
Phone: +1 (816) 451-0267